Terms & Conditions

All alcoholic drinks can only be ordered by and delivered to those aged 18 or over in the UK and EU, and over 21 Years in the USA. Therefore, an adults signature is needed for delivery.

In the event that a product is unavailable when you have ordered it we will contact you to either arrange a replacement, refund or accept another order.

We reserve the right not to accept any order. In the event that we have incorrectly priced a product we will not be obliged to supply goods at that price.

All prices are not inclusive of postage and packaging unless stated.

Customers can choose a delivery window at checkout, we will do everything we can to meet this time frame, however we accept no liability for goods which fail to arrive within this window due to circumstances beyond our reasonable control.

Goods are dispatched by a third-party courier and their terms and conditions apply.

For the UK and USA all tax and duty is included at checkout and there will be nothing further to pay.

For all other Countries -  Any local excise duties and taxes are the responsibility of the customer. We cannot be held responsible for any other additional charges levied by local customs. 

Should a customer refuse to pay the customs fee at the border and wish to return the goods for a refund, this will be granted, but minus the cost of sending and collecting the parcel back to our warehouse.

Surcharge for remote area (we’re jealous)

If you live in the middle of nowhere, we don’t blame you, however we may have to charge more to deliver to you. if we do, we will be in touch to ask if you still want to have the order delivered. Do not worry we will refund you if you don’t want it. It is unlikely that you live in a remote area so do not worry about it too much.

Complaints

In the event of a complaint please email sales@reallygoodwhisky.com giving as much detail as you can. A member of our team will respond to you within 48 Hours and try to give a full resolution.

Crime Prevention

For the purposes of the prevention of crime we may share any information that we collect with the police or other public sector agencies. Information shared in this way will not be used for marketing purposes. 

Giveaway Terms and Conditions

1- The promoter is: Select Whisky Ltd (company no. 10115611) whose registered office is at 6 Lyttelton Road, London, N2 0EF

2- The competition is open to residents of the United Kingdom aged 18 years or over except employees of Select Whisky Limited and their close relatives and anyone otherwise connected with the organisation or judging of the competition.

3- There is no entry fee and no purchase necessary to enter this competition.

4- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

5- Route to entry for the competition and details of how to enter are via the advertised page on our website, in addition to Facebook, YouTube, LinkedIn, Instagram and Twitter

6- Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

7- Closing date for entry will be as per the post After this date the no further entries to the competition will be permitted.

8- No responsibility can be accepted for entries not received for whatever reason.

9- The rules of the competition and how to enter are as follows:

For Social Media posts, follow the instructions in the post, but generally, like the post, share the post on your page and follow our page on that platform. 

10- The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

11- The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

12- The prize is as stated and no cash or other alternatives will be offered.The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

13- Winners will be chosen

by CommentPicker or as a result of a popular vote conducted via social media sites as measured and recorded and verified by Promoter and or its agents.

14- The winner will be notified by DM on Twitter/Facebook/Instagram or email within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

15- The promoter will notify the winner when and where the prize can be collected / is delivered.

16- The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

17- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

18- The competition and these terms and conditions will be governed by [English] law and any disputes will be subject to the exclusive jurisdiction of the courts of [England].

19- The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

20- The winner’s name will be available 28 days after closing date by emailing the following address: shelley@reallygoodwhisky.com

21- Entry into the competition will be deemed as acceptance of these terms and conditions.

22- This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Select Whisky Limited and not to any other party. 

 

  • Select Whisky‘s decision as to those able to take part and selection of winners is final. No correspondence relating to the competition will be entered into.
  • The entrant must be following Really Good Whisky  on Social Media in order to enter.
  • Select Whisky Limited shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage.
  • Select Whisky Limited also reserves the right to cancel the competition if circumstances arise outside of its control.

This website is run and operated by Select Whisky Limited, 6 Lyttelton Road, London, N2 0EF.